Refund policy
The Sool House is committed to quality and 100% customer satisfaction. We strive our best to make sure we pack accurately and for the bottles to arrive to you safely. However, all sales are final, with the following exceptions:
- Returns are only accepted if the items are damaged upon delivery or if you received the wrong item from us.
- All issues must be indicated to us within 24 hours of delivery.
- Please drop us a Whatsapp / Email with your contact details, indicate the issue to us and we will attend to you as soon as possible.
- If the issue can not be resolved, an in-store credit may be made available for you.
Your satisfaction is our priority. Please let us know how we are doing and how we can improve. Thank you and happy shopping!